PRIVACY & CONFIDENTIALITY

Privacy and confidentiality are important. As such, at Victoria Ann Ministry, LLC, we protect your written and spoken communications with standards higher than you would even experience with say the medical field or HIPAA. We adhere to the guidelines as suggested by the Association of Certified Biblical Counselors (ACBC) and provide the protection you expect as part of the pastoral relationship.

Information will never be disclosed without your written permission and a review of the possible consequences to you and/or your family will be considered before any release takes place.

Of course, as state law mandates, exceptions include:

• Suspected child abuse or dependant adult or elder abuse. We will file a report with the appropriate state protective services department.

• If a client is threatening serious bodily harm to another person/s, we will notify the police.

• If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided by law in order to ensure their safety.